Les Dauphins



Privacy Policy


We, Union Des Vignerons des Cote Du Rhone (‘UDV”) take protection of your personal data very seriously and strictly adhere to the rules laid out by data protection laws.

The following policy provides an overview of how we ensure this protection and what kind of data is collected for what purpose and how we process personal information lawfully.

We only collect and use personal information about you when the law allows us to.

Contact Details

The Data Protection Officer in respect of this privacy policy is Richard Vernon of VCG The PromoRisk People Ltd, 2 Marchmont Gate, Maxted Road, Hemel Hempstead, HP2 7BE. You can contact the Data Protection Officer by writing to VCG The PromoRisk People Ltd, 2 Marchmont Gate, Maxted Road, Hemel Hempstead, HP2 7BE or sending an email to richard@vcgpromorisk.com.

Legitimate Interests

We may use and process your personal information where it is necessary, due to activities of which it is our legitimate interest as a business to do so

  • Comply with a legal obligation
  • Less commonly, we may also use personal information about you where we need to protect your vital interests (or someone else’s interests)

What Information we collect

We may collect the following information on you (for the purposes of this promotion as advertised on www.livethebistrolife.co.uk):

  • Name
  • Address
  • Date of Birth
  • Email Address

How do we use this information

We use all information gathered to allow us to process your application where appropriate.

How long do we keep information for

We pride ourselves on ensuring that your personal data is retained for the period that UDV needs it for. All personal information collect on this website has a defined retention period of 6 months after the end of the promotion and it will then be deleted.

Security of personal information

UDV is committed to handling your personal information with high standards of information security. We use computer safeguards such as firewalls and data encryption. Data is encrypted at rest and in transit. The servers are within a Layershift Data environment within the UK. All data requests required for the management of this promotion and HTTP requests encrypted with TLS. Security updates are managed by Layershift and are applied as soon as they are required. Third-party access is granted to clients (e.g. those managing the promotion or want oversight of entries/wins/etc). There is a strict strong password requirement in place for all user accounts.

Any named individual who requires data information as part of the promotion is required to set up a password via a 2FA system to access the secure admin pages.

We authorise access to personal information only for VCG The PromoRisk People for the purposes of prize fulfilment and customer query management.

Children’s Information

UDV does not knowingly collect information on children without consent from a responsible parent. If we have collected personal information on a child, please feel free to contact our Data Protection Officer so we can remove this information without undue delay.

Your Individual Rights

Access Request:

As a data subject, you have the right to request access to personal information we have on you. If you would like to act on the request, please feel free to contact our Data Protection Officer who has direct access to and control over the database to make changes as requested.

Restriction of processing or Data Rectification:

If you believe any personal information we collected is out of date and wish to update said information or restrict processing, please contact our Data Protection Officer.

Data Transfers/Third Parties

UDV does not transfer personal information to third parties outside of the European Economic Area (‘EEA’). If UDV transfers personal information to third parties within the EEA VCG ensures that information security at the highest standard would be used to protect any personal information. This would include the used of encryption on transit and ensuring that data protection laws are being pursued. If you would like a list of third parties being used, please contact our Data Protection Officer.

Right to complaint

We take any complaints about our collection and use of personal information very seriously.

If you think that our collection or use of personal information is unfair, misleading or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance. To make a complaint, please contact our Data Protection Officer.

Alternatively, you can make a complaint to the Information Commissioner’s Office:

By Post: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

By Phone: 0303 123 1113 (Local rate) or 01625 545 745 (National rate)

Additional Information

Your trust is important to us. That is why we are always available to talk with you at any time and answer any questions concerning how your data is processed. If you have any questions that could not be answered by this privacy policy or if you wish to receive more in-depth information about any topic within it, please contact our Data Protection Officer.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in 2023.

© 2024 Les Dauphins